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FAQS

Do I need to be at home while the project is taking place?

You do not have to be at your home the entire time but you need to be available throughout to answer any questions that might come up.

Do you offer any financing?

Yes, we have great financing options for our customers.

Can I do some of the work myself?

You can as long as it doesn’t interfere with our production schedule, i.e. painting, towel bars, etc.

Do you guarantee your price?

We guarantee our price as long as the scope of the project doesn’t change.

Do you background check your workers?

Everyone who works in a customer’s home has to pass a criminal background check.

Are you insured?

Absolutely.

Do you use licensed trades?

All of our trades are licensed.

Can I provide my own materials?

A MSR Production Manager must approve all customer-supplied materials.

How much money do I have to put down?

Depending on the scope of work, we require 100 percent at contract. For larger projects, we take a percentage at contract and the balance before we order material.

Why do I need a permit?

Permits are usually needed in Illinois. This protects in many ways: if you have a problem and did not receive a permit, will insurance cover you? You can be fined by the city if you don’t get a permit. If you sell your home, you could be liable for any poor workmanship not covered by a city permit.

How long is my project going to take?

We build projects that last a day and we build homes, which can take months. While we won’t rush to complete a remodeling the right way, our cycle time is as quick as we can make design decisions and get materials.

How long have you been in business?

We created Main Street Remodeling in 2012, but each of our partners has been involved in the construction of thousands of homes for the last 25-plus years.

How much is my project going to cost?

Your remodeling can range from $10,000 to hundreds of thousands depending on the scope. We like to think we are the people you call if you want to do your project only once – the right way – rather than using less qualified builders who don’t inspect what they expect and who don’t use quality materials that last.